DELIVERY
Ways to receive your order:
Courier delivery by “Nova Poshta” to the address
- Delivery time 1-3 days depending on the region of receipt
- The cost of delivery by courier in Ukraine is from 120 UAH
Delivery by “Nova Poshta” to a branch/post office
- Delivery time 1-3 days depending on the region of receipt
- Delivery to a post office - from 85 UAH
- Delivery to a branch in Ukraine - from 85 UAH
Delivery time and availability of goods:
- If at the time of ordering all the selected products are in stock, the delivery time is 1-3 business days, depending on the remoteness of your region.
- If the ordered product is out of stock, the delivery time is 3-7 business days. Our manager will be in touch with you to update the status of your order.
Additional information on sending and receiving an order:
- After sending the order, you will receive an SMS with the TTN number from Nova Poshta, which you can use to track your order.
- Your order will be stored at the post office for free for 5 business days. On the 6th day, an auto-return will take place, to extend the storage period, you can contact our manager.
- Before shipment, all products are checked and insured at full cost, so that in case of damage to the goods due to the fault of the shipping service, you will be reimbursed.
- When you receive the shipment, you need to check the goods at the Nova Poshta branch in the presence of an employee.
- In case of shortage of goods, defects, you can refuse to receive the goods or inform the manager to resolve this situation.
- To change the Recipient of the order or address, please contact the DEFPOINT store manager by phone: +38 050 85 91 805
PAYMENT
Payment methods for your order:
Cash on delivery “Nova Poshta”
- Cost 20 UAH + 2% of the amount of goods
- Payment upon receipt of the goods at the post office or courier, in case of targeted delivery
Online payment
- By bank card: Visa, Mastercard through the secure payment service Way for Pay.
- Online: PrivatBank, Monobank, A-Bank, Globus Bank, ОТР Bank
Cashless payment for legal entities
- After making a purchase, you can download your invoice or receive it by e-mail. It can also be sent to your email by the online store manager.
Payment by installments
- The service is available for customers of PrivatBank, Monobank, A-Bank, Globus Bank, ОТР Bank.
- You can divide the amount into several equal parts up to 4 payments.
- There are no restrictions on the value of the goods.
- There is a possibility of early repayment.
- Note: Your card must have the “Payment by installments” service activated. The amount of the credit limit available for purchase in installments should not be less than the total amount of the order.